Custom by Sophie Hughes

Our Custom process offers you the opportunity to personalize Sophie’s signature designs through customizations like band style, design alterations, metal color, and hand-selection of your own diamond from a collection curated just for you!

Sophie thoughtfully designs each ring to be handcrafted in our in-house Boston studio, all with meticulous attention to detail and our client's requests. We love collaborating with our clients to create their dream ring, each one unique and truly singular to them!


Our Process

1. Begin with your Discovery Call to kick things off! We will guide you through all of our options for your perfect engagement ring. 

2. Through a collaborative process with Sophie and our design team, we'll hone the vision for your dream ring.

3. Your ring will be meticulously handcrafted in our in-house Boston studio, in about 8-12 weeks. 

4. Once your ring is complete we'll coordinate with you to arrange pick-up or delivery at your convenience. 


Custom Ring FAQs

How much does a custom ring cost?

We find that most custom rings begin around $10,000. You can get a sense of pricing for various diamond sizes and designs by exploring our collection of Ready to Wear engagement rings.

Can I choose my diamond?
Yes! Sophie hand selects a collection of diamonds based on your general specification preferences; shape/cut, color & carat weight. After Sophie carefully reviews each stone to ensure it meets her standards, you will have the opportunity to view your curated selection and choose the stone of your dreams!

I have my own family heirloom diamond or metal - can you use it?
Please inquire about your specific family heirloom diamond by sending us an email with a photo of the ring and any documentation you have on the piece. The diamond will need to still be in its original setting. We are unable to use clients' gemstones other than diamond. Unfortunately we don’t have refinery capabilities in our studio to refine and reuse client metal.

Can I send you my Pinterest board?
We love seeing inspiration and may be able to weave elements into your design, but even our custom designs are true to Sophie's aesthetic and we do not replicate other designer's work. Generally our custom designs are directly based off of Sophie's existing portfolio.  

How can I be assured of the quality of my diamond?
Every diamond we use is hand selected by Sophie and our expert design team, so you can be assured of our stones' superior quality. Each diamond is accompanied by a Gemological Institute of America ("GIA") report, using industry standard specifications to evaluate the diamond's quality and value.

Can we use a Salt-and-Pepper Diamond in my custom ring?
We stick to GIA-graded recycled diamonds with our custom rings to ensure the best availability and consistency. Unfortunately S&P's are not available post-consumer nor GIA-graded.

Can we use a Montana Sapphire in my custom ring?
We have a curated collection of Montana Sapphires available for Custom Designs. We are generally unable to source shapes, other than rounds, beyond our existing collection. If you have something specific in mind, please book a Discovery Call or email us prior to booking an in-person appointment, so we can be sure we have what you're looking for.

Can you make me a custom wedding band?
There are customization options such as band width and diamond placement, however we do not make fully custom wedding bands (i.e. "shaddow bands").

How long will it take to receive my ring?
Our custom rings generally take 8-12 weeks to hand-craft, following your final design decisions and deposits. Times can vary depending on design complexity and our current production schedule. Please be in touch if you have a shorter timeline, and we can advise regarding options with a quicker turnaround.

How will my ring be delivered (if shipping)?
Your ring will arrive tucked in a slim ring box that can fit discreetly in your pocket. The ring box & diamond report will be packaged securely in a larger express shipping box, with care and discretion! It will be sent to you via express shipping, generally overnight. Most importantly, the package will be insured and will require a signature for delivery.

How do I find out my (or my partner’s) ring size?
For the most accurate size, we recommend visiting our shop so we can size you in person. Alternatively, at-home sizers are available to print here, or plastic sizers can be purchased here

Can my ring be resized?
We offer a complimentary resizing within 90 days on our engagement rings. Resizing takes 1-3 weeks. When purchasing an in-stock ring, we suggest sticking with the current size for now, so we can resize it accurately when we’re able to measure the recipient. We craft our rings at a common average size. There’s a limit to how much rings can be resized, and eternity bands cannot be resized, so be sure to inquire if you have concerns.

What is 18k Grey Gold?
18k Grey Gold is a premium gold alloy that contains palladium, a metal in the platinum family, instead of the nickel found in traditional white gold. We love it for its warm undertones and strength. It’s a nickel-free option, making it the perfect choice for someone who prefers white gold but has a nickel sensitivity. Additionally, Grey Gold doesn’t require the rhodium plating traditionally done over white gold - thus avoiding a toxic process and frequent re-plating upkeep.

What sort of upkeep will my ring need?
Jewelry will require some maintenance over time, and we're here for you! Metal and diamonds are strong, but not invincible - your jewelry should be worn thoughtfully and serviced periodically. Prongs should be checked for tightness every six months, and we're pleased to offer this service complimentary as well as complimentary cleanings. For at-home cleanings of gold and diamond jewelry, you can use warm water and dish soap - more info here.

Does your jewelry come with a warranty?
Yes, you can read it in full here.

Do you have any suggestions for insurance?
We suggest insuring your jewelry with Jewelers Mutual in case of any loss or damage.